Legal notice

1. Site publisher

Trading name: Ayat Roqia
Activity: remote Ruqyah Shar'iyyah consultations, within a framework in accordance with the Qur'an and the Sunnah.
Responsible for publication: El Hachemi

2. Administrative address

Administrative address (for legal purposes only):
Activity carried out in Laghouat, Algeria — full address provided on request from the publisher.

This address is given for administrative and legal purposes only. It is not intended for receiving the public and must not be used to arrange appointments.

3. Hosting

The site is hosted by:
o2switch
222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France.
Host website: o2switch.fr

4. Purpose of the site

The purpose of the Ayat Roqia site is to present a remote Ruqyah Shar'iyyah activity, within a simple and sober religious framework in accordance with the Qur'an and the Sunnah. It explains the consultations offered, provides information and makes it possible to arrange appointments online.

The site does not constitute a medical, psychological or therapeutic service in the legal sense of the term. The information provided is intended as general explanation and as a presentation of the spiritual services offered.

5. Nature of the consultations

The consultations offered fall within Ruqyah Shar'iyyah, in a religious framework. They rest exclusively on the recitation of verses of the Qur'an and authentic supplications, with no addition of practices foreign to the Islamic framework.

The consultations do not under any circumstances replace:

• medical advice or medical care,
• psychological or psychiatric support,
• social or legal assistance.

In the event of a health problem, it remains each person's responsibility to consult a qualified healthcare professional and to follow their recommendations.

6. Intellectual property

All content on this site (text, graphic elements, logo, page structure) is the property of the publisher, unless stated otherwise. Any unauthorised reproduction or distribution is prohibited.

7. Personal data

The Ayat Roqia site collects personal data. Its processing falls under the General Data Protection Regulation (GDPR).

What is collected, and what for

Waiting list — first name (optional) and email address. This information is used solely to let you know when new times become available.

Urgent request — first name, email address, WhatsApp number and the description of your situation. This information is used to consider your request and respond to it. The description field is free text: its contents are what you choose to write there, and nothing else.

Booking a session — name, email address and the time chosen. Booking takes place on Calendly, to which this site links; the information you enter there is passed on to the site in order to arrange the session.

Session follow-up — the information kept after a session is described in section 7a.

Retention periods

• Consultants’ records and session notes: 3 years after the last session.
• Waiting list: 2 years.
• Urgent requests that did not lead to any support: 1 year.
• Sign-in log for the management area: 90 days.

Your rights

You have the right to access, correct, erase and object to the data concerning you. These rights are exercised by email to contact@ayatroqia.com. You will receive a reply within 30 days.

Erasure is effective and final. Deleting a record removes from the database the record itself, the history of its sessions and everything attached to them. The operation cannot be reversed and leaves no copy.

This data is never sold and is never used for advertising. The technical providers involved in its processing are listed in section 7b.

7a. Consultation follow-up record

Following up on support provided gives rise to a record kept in a management area with restricted access. This record brings together your contact details, the list of your sessions (date, nature, format), the notes taken by the practitioner and, where you report it, a sense of progress.

This information is for strictly internal use. It is accessible only to those responsible for following up consultations, is passed on to no third party, and is not linked to any banking data — no card number or bank details are stored on this site.

These records are kept for 3 years after the last session.

You may request access to your record, its correction or its erasure by email to contact@ayatroqia.com. You will receive a reply within 30 days. Erasure is effective and final, under the conditions described in section 7.

7b. Technical providers

Certain technical operations are carried out by outside providers, which in doing so receive part of the data described above:

• o2switch — hosting of the site and of the database. Servers located in France.
• Calendly — appointment booking and the notifications that go with it. Company established in the United States. Receives the name, the email address and the time of the session.

This list is given as factual information and describes the state of the site at the date shown at the foot of the page.

8. Payments and security

Payment for consultations is made online, by bank card or via PayPal, through a secure solution operated by external providers (Calendly for booking, PayPal for payment). Banking data does not pass through and is not stored on this site.

9. Limitations of liability

Despite the care taken over the content of the site, errors or omissions may remain. The publisher cannot be held liable for the direct or indirect consequences of using the information present on this site.

Each person remains responsible for their own choices and steps taken, including in matters of health and in consulting qualified professionals.

10. Contact

For any question relating to this legal notice or to the use of this site, you can write to contact@ayatroqia.com.